How often do you think misunderstandings occur when we are feeling ‘time-poor’ and therefore rely on modern technology to do the communicating for us?
For example, rather than call someone to say we’ll be late, we often find it easier to send a quick text message, rather than getting caught up talking on the phone.
End result? What we thought was clearly said in half a dozen written words, took on a whole different meaning to the person reading them.
One of the factors that can come into play is that only a small percentage of communication involves the actual words themselves.
The largest component of effective communication is visual at 55% comprising body language and eye contact.
The vocal component is 38% based on the speed, volume and tone of our voice.
This then leaves 7% for the actual words themselves and, as we know, words can have different meanings to different people...hence a real potential for misunderstandings to take place.
Body Language 55%
The actual words themselves, (not how we say them) 7%
So when we take the time to actually meet up with someone ‘face to face’, or at the very least, call them on the phone.....we are ensuring a higher level of effective communication.
This is why communicating your life story and wisdom, through a ‘My Living Memories’ DVD is so effective in leaving a clear and lasting legacy for your loved ones.